Outsourcing Simplified

Operations streamlining by entrusting task to offshore experts, optimizing efficiency, minimizing costs and enhancing focus
Is it not the right moment to raise your expectations from your outsourcing partner?

HidiumBPO is dedicated to delivering holistic and complete solutions that cater to the entirety of your outsourcing and offshoring demands. Our commitment extends to managing each aspect of your outsourcing needs, ensuring a seamless and comprehensive experience.

How It Works


We'll gather the business requirements
We'll do the Recruitment and Hiring Process
We'll manage the office (remote) operations from End-To-End
The Employee Directly Reports to you

We've Got You Covered From Every Angle


Assessment
Our client assessment standard entails understanding client needs, providing tailored solutions, and maintaining open communication. We prioritize building strong client relationships to ensure satisfaction and mutual success.
Screening
Our screening standard ensures that all candidates and employees undergo thorough assessments to verify qualifications and suitability for their respective roles, promoting a safe and productive work environment.
Hiring
Our hiring standards emphasize competence, integrity, and alignment with our values. We thoroughly assess qualifications and select candidates based on their potential to uphold our mission and enhance our team.
Onboarding
Our onboarding process is designed to ensure a seamless transition into our company culture. We provide comprehensive resources and support to help new team members succeed and thrive.
Monitoring
Our monitoring standards aim to strike a balance between productivity and privacy. We employ technology for performance evaluation, adhering to legal and ethical guidelines, fostering a respectful work environment.
Security
Client data security is our utmost priority. We implement robust encryption, access controls, and regular audits to safeguard sensitive information. Adhering to legal and ethical guidelines, we maintain the highest standards of data protection.
Evaluation
Our evaluation standards require regular assessment of performance and development goals. We provide constructive feedback and support for growth, fostering a culture of continuous improvement and success.
Offboarding
We ensures a smooth offboarding process, treating departing employees with respect and professionalism. We collect company property, provide necessary documentation, and maintain confidentiality, fostering a positive exit experience.

BPO Services


Administrative
and Data Entry
  • Data entry and data processing
  • Appointment and calendar management
  • Transcription services
  • Document management and digitization
Human
Resources
  • Recruitment and Staffing
  • Employee Onboarding and Offboarding
  • HR Record Management
  • Benefits Administration
Customer Support
and Service
  • Inbound and outbound customer calls
  • Live chat and email support
  • Technical support and troubleshooting
  • Helpdesk services
Finance
and Accounting
  • Accounts payable and receivable
  • Bookkeeping and financial reporting
  • Payroll processing
  • Tax preparation and compliance
IT and
Technical Service
  • IT Helpdesk and Support
  • Software Development and Maintenance
  • Quality assurance and testing
  • Network and Infrastructure Management
Content
and Marketing
  • Content Creation and Management
  • Social media management
  • SEO and SEM services
  • Email marketing and lead generation
Creative
  • Brand Strategy and Identity Development
  • Content Marketing and Copywriting
  • Digital Marketing Collateral
  • Interactive Presentations and Multimedia Content

Let's do business!


Call (US/CAN):
(+1) 415 801 6789
Email Address:
sales@hidiumbpo.com
Philippines HQ:
Hidium Services Inc.
11th Floor, AppleOne-Equicom Tower
Mindanao Ave, Cebu Business Park
Cebu City, 6000,
Philippines
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